Our Privacy Policy
We are committed to protecting your privacy and full details on how we do this is outlined in this privacy notice. This is regularly reviewed and we may amend it from time to time. We will notify you of any changes to the policy by updating this webpage.
Background
SWB Connections understands that your privacy is important and that you care about how your personal data is used and shared. We respect the privacy of everyone who visits our website and uses our online services.
We are committed to respecting, securing, and protecting your privacy and private data. We are also committed to being transparent about what we collect from you and how we use it.
Your rights
Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data; which this policy and our use of your data has been designed to uphold:
If you have cause for complaint about our use of your data, or you would like to exercise any of your rights, then please contact us using the details provided in Section 1 and we will do our best to solve the problem for you.
If we are unable to help, or you aren’t satisfied with our response, you also have the right to lodge a complaint with the UK’s supervisory authority – The Information Commissioner’s Office (ICO). The ICO can be contacted:
What data do we collect from you?
We collect some data automatically from you when you user our website. That information is:
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geo-location information about where you might be, operating system and version.
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
We also collect data that you give us if you’re a member:
Contact Details – Your name, address, phone number, email address.
Financial Information – Your bank and payment details when you become a member.
Your Membership Usage – We’ll collect information on how you’ve used your membership, your business profile, and news information.
How we use your data?
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
LEGAL BASIS
We have identified a legal basis for each of the purposes for which we use your data. This is what they mean:
Legitimate Interest
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests. You can always object to our processing of your data based on legitimate interest. If you do so and we have no other legal basis for processing your data we will stop. If we do have another legal basis we will continue to do so, subject to your legal rights.
Consent
You have given clear consent for you to process your personal data for a specific purpose. You can always withdraw your consent. You can do this by clicking on unsubscribe in any marketing email we send, or by getting in touch via the contact details listed above. If you withdraw your consent and we have no other legal basis for processing your data we will stop. If we do have another legal basis we will continue to do so, subject to your legal rights.
Storing and sharing your data
Data security is very important to us and we take appropriate security measures to safeguard and secure your data which is collected via our website and services.
We endeavour to keep all of your personal information in the European Economic Area (EEA). The EEA includes all EU Member States plus Norway, Iceland and Liechtenstein.
In limited, and necessary, circumstances your information may be transferred outside of the EEA; this will only happen where it can’t be avoided. Where this does happen, we will put special protections in place. We will only move data to countries or organisations:
Where the EU Commission has deemed their data protection measures to be adequate;
Or under a contract which enforces the EU Commission approved “standard data protection clauses” which can be viewed at http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm.
We will never sell your personal data.
We will make your contact data available to other SWBC members via our website. You can control what data is available publicly in order to promote your business.
We will sometimes transfer or disclose your personal to third parties to allow us to provide our services to you (for example providing details to venues to book meetings). We only do this where we really have to.
We may sometimes contract with trusted service providers to provide goods and services on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, marketing and IT systems. This will sometimes necessitate the transfer of your personal data to those trusted service providers.
Where we transfer your data to our trusted service providers we will have confirmed that they will apply data protection and security measures to the same standard we would. We will always impose contractual terms on all of our providers to ensure your data remains secure.
In certain limited circumstances we may be legally required to share your personal data – for example where we are involved in legal proceedings, or where we are complying with a court order, regulatory requirement, or government department with appropriate legal authority to compel us to do so.
How long we keep your data
We do not keep your personal data for any longer than it is necessary in the light of the reason(s) for which it was first collected and for our obligation under other laws.
We may need to keep your information to establish, bring or defend legal claims. We’ll therefore always keep your personal data for 7 years after the date from which it is no longer necessary for us to hold it.
At the end of that period your data will be either deleted completely or anonymised.
Exceptions to the above will be:
Where you have exercised your right to have the information removed where it applies.
Where the law requires us to keep your data for longer or delete it sooner.
Where a legal claim is in progress – we’ll keep your data until that claim is concluded.
The information we collect
Membership
When you sign up to our website we collect your name and email. Your details are stored in a secure database on our site. They are used to enable you to sign in and update these details. We also use these details to send you our newsletter (if you choose this option). We record our membership numbers anonymously to report to our stakeholders. We never share, use or process your details in any other way.
Browsing
If you simply wish to browse our website, no personal data is directly collected by us. A single cookie is used to check if you have accepted our cookie and privacy policies.
With all cookies on this site personal information is not contained in the cookies, however, it may be possible to use the information in combination with other data to build a personal profile. This is why we secure our site to prevent malicious access.
Social Sharing
If you use the social sharing buttons on our blog, some information will be collected by the social platform and their cookies will remain on our website. We use encryption on our website to help prevent access to these cookies.
In order to share, you will need to have an account with the social platform you use, and therefore will have already agreed to their terms for privacy and the use of cookies. Privacy and cookie information for the sites we connect to is here:
Newsletters
If you sign up to our newsletter, your information is passed to InTouchCRM – which we use to send our emails. You can view InTouchCRM’s privacy policy here: https://www.intouchcrm.com/privacy-policy/
Contact Forms
When you submit information through the contact form it is sent directly to us. This email is only accessed by us. No data is stored on this website or in any intermediary database or software platform.
After responding to the email and resolving the enquiry, the email will be deleted. You are not added to any list or marketing campaign and your data is not retained unless this is explicitly requested by yourself in writing.
Who can see this information
Website
James Blakeway – MD of Speek runs our website
Newsletters
Only SWB Connections has access to your information in InTouchCRM.
Contact Form – Emails
As with Newsletters above.
How we keep your information secure
Our website uses encryption so that cookies and information entered on forms is secure. This is through an SSL certificate. You can see that our site is secure through your web browser, which will have a padlock or a green ‘SECURE’ message, and will show HTTPS at the beginning of our website address.
Sharing your information
We do not share your information with or sell it to third parties.
We will not disclose your information to any third party unless we are required to do so by law. In such cases we will ensure due diligence in releasing only required information, and this only to recognised official parties entitled to require this information under law.
Our Contact Details
For any of the above you may contact us through our standard contact form, by email, by phone or in writing using the following details.
Our email: admin@swbconnections.co.uk
Our address: SWB Connections, The Mount, 72 Paris Street, Exeter EX1 2JY
We will deal with any requests within 28 days except where reasonable impediment prevents us from doing so.
James Blakeway is our website developer through Speek. He provides website, security and hosting support to us. As the developer of our site he has access to all data on the site. Our host for our website, Speek acts as a “data sub-processor”. This is a term used by the GDPR (General Data Protection Regulations). This means that Speek provides our hosting, the space where our website and email are stored, and therefore has access to them. Upon contracting Speek to host our website, both parties signed an agreement stating that Speek will not access or act upon any data relating to SWB Connections without our explicit consent. We have ensured that Speek abides by the GDPR and treats all our data and that of website users, members and email contacts in strict confidence.
Changes to our privacy notice
We may change this privacy notice from time to time (for example, if the law changes). Any changes will be immediately posted on our site. We recommend you check the privacy notice regularly to remain up to date.
This privacy notice was last updated in November 2020.
Copyright ©2013 - 2024 South West Business Connections Limited, a Company Registered in England and Wales.
Company Number: 08379412 – VAT Number: 156 7433 91
Registered Office: Unit B Long Barn, Ashwell Park, Ashwell Business Park, Ashwell, Ilminster TA19 9DX
WEBSITE DESIGNED BY SPEEK.CO.UK
© 2024 All rights reserved